Frequently Asked Questions
- What is Print-on-Demand (POD)?
Print-on-Demand means each T-shirt is made especially for you after you place an order. This allows us to offer unique designs without mass production, helping reduce waste while giving you fresh, original styles.
- How long will my order take to arrive?
Processing usually takes 7–21 business days since your T-shirt is printed after you order. Shipping times depend on your location:
US: 7–12 business days
UK: 7–12 business days
EU: 7–12 business days
AU: 12–20 business days
Worldwide: 10–20 business days
You’ll receive a tracking number once your order ships.
- Where are the shirts printed?
All shirts are printed by our trusted POD partners in professional print facilities. This helps us ship closer to your location and reduce wait times.
- What sizes do you offer?
Baby: 6–12m, 18–24m
Toddler: 2–3, 3–4, 5–6
Youth: XS – XL
- Teen: XS - 5XL (Mens)
Ladies: XS – 3XL
Mens: XS – 5XL
Each product page includes a size chart to help you find the perfect fit.
- What kind of T-shirts do you use?
We use high-quality cotton or cotton-blend shirts that are soft, durable, and comfortable. All prints are DTG made with eco-friendly inks designed to last through many washes.
Frequently Asked Questions
- Can I return or exchange my order?
Since each item is made to order, we cannot accept returns or exchanges for wrong size or change of mind. However, if your shirt arrives damaged, misprinted, or defective, please contact us within 7 days of delivery and we will do our best to resolve the issue.
- Can I return or exchange my order?
Since each item is made to order, we cannot accept returns or exchanges for wrong size or change of mind. However, if your shirt arrives damaged, misprinted, or defective, please contact us within 7 days of delivery and we will do our best to resolve the issue.
- How should I wash my T-shirt?
Turn inside out before washing
Cold wash, gentle cycle
Do not bleach
Tumble dry low or hang to dry
Do not iron directly on the design
This keeps your shirt looking fresh for longer.
- Do you ship internationally?
Yes! We ship worldwide. Shipping costs and times vary depending on your location and will be calculated at checkout.
- Can I cancel or change my order?
Orders cannot be cancelled or altered once checked out – please choose carefully.
- How can I contact you?
You can reach us through our Contact page or email us at kreepykidzco@gmail.com. We will respond to you as soon as we can.
